Privacy policy

Privacy Policy

Last updated: June 23, 2026

At Nemoir, we respect your privacy and are committed to protecting your personal information.

1. Information We Collect

We may collect:

* Name, email address, phone number and shipping/billing address
* Payment and order information
* Account details (if applicable)
* Device, browser and IP information
* Shopping activity and website usage
* Customer service communications

2. How We Use Your Information

We use your information to:

* Process and deliver your orders
* Provide customer support
* Manage returns and refunds
* Improve our website and shopping experience
* Send order updates and, where permitted, marketing communications
* Prevent fraud and comply with legal obligations

3. Sharing Your Information

We only share your information when necessary, including with:

* Shopify (our ecommerce platform)
* Payment providers
* Shipping partners
* IT and analytics providers
* Legal authorities when required by law

These partners process your information securely and only for the services they provide.

4. Cookies

Our website uses cookies and similar technologies to improve functionality, analyze website performance and personalize your experience. You can manage cookie preferences through your browser settings.

5. Your Rights

Depending on your location, you may have the right to:

* Access your personal data
* Correct inaccurate information
* Request deletion of your data
* Request a copy of your data
* Object to or restrict certain processing activities
* Withdraw consent for marketing communications at any time

To exercise these rights, contact us at nemoir-help@outlook.com.

6. Data Security & Retention

We take appropriate measures to protect your personal information and retain it only for as long as necessary to provide our services, comply with legal obligations or resolve disputes.

7. International Transfers

Your information may be processed outside your country of residence. Where required, we use appropriate safeguards in accordance with applicable privacy laws, including GDPR.

8. Third-Party Services

Our store is powered by Shopify. Their processing of personal information is governed by Shopify’s own Privacy Policy. We are not responsible for the privacy practices of third-party websites linked from our store.

9. Children’s Privacy

Our services are not intended for individuals under the age of 16, and we do not knowingly collect personal information from children.

10. Updates

We may update this Privacy Policy from time to time. Any changes will be published on this page with a revised “Last updated” date.

Contact

For questions about this Privacy Policy or your personal data, please contact us:

Email: nemoir-help@outlook.com

Nemoir
Verrijn Stuartlaan 17
2288 EK Rijswijk
The Netherlands